Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Bliss Premium LLC ("Company," "we," "us," or "our"), EIN 39-3523190, governing your access to and use of the PayGo platform (the "Service").

By accessing, browsing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use the Service.

We reserve the right to modify these Terms at any time. We will provide notice of material changes by updating the "Last Updated" date at the top of this page. Your continued use of the Service after such changes constitutes acceptance of the revised Terms.

2. Description of Services

PayGo is an online platform operated by Bliss Premium LLC that enables clients to browse, select, and purchase IT consulting and technology services. Our service offerings include, but are not limited to:

• Custom software development
• Cloud infrastructure and migration services
• Cybersecurity audits and implementation
• IT consulting and strategy
• Technical support and maintenance
• Data analytics and business intelligence
• Network architecture and management

The specific scope, deliverables, timeline, and pricing for each service engagement are described on the Service and may be further detailed in a separate statement of work or service agreement provided upon order placement.

3. Accounts and Registration

To place orders through the Service, you may be required to create an account. When registering, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security and confidentiality of your login credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized access or use of your account

You must be at least 18 years of age to create an account and use the Service. We reserve the right to suspend or terminate accounts that violate these Terms or that we reasonably believe to be fraudulent.

4. Payment Terms

4.1 Pricing

Service prices are listed on the PayGo platform and range from $200 to $20,000 depending on the scope and nature of the engagement. All prices are quoted in United States Dollars (USD) and are subject to change without prior notice, although changes will not affect orders already placed and confirmed.

4.2 Payment Processing

All payments are processed securely through Stripe, our third-party payment processor. By submitting a payment, you agree to Stripe's Terms of Service. We accept major credit cards, debit cards, and other payment methods as supported by Stripe.

4.3 Payment Authorization

By providing your payment information and confirming a purchase, you authorize us to charge the specified amount to your payment method. You represent and warrant that you have the legal right to use any payment method you provide.

4.4 Taxes

Prices listed on the Service may not include applicable taxes. You are responsible for any applicable sales tax, use tax, value-added tax, or similar taxes imposed by any governmental authority in connection with your purchase, unless otherwise stated.

5. Order Cancellation and Refunds

5.1 Cancellation by User

You may request cancellation of an order by contacting us at info@blisspremium.com within 24 hours of placing the order, provided that work on the engagement has not yet commenced. Cancellation requests made after work has begun will be evaluated on a case-by-case basis.

5.2 Refunds

Refund eligibility depends on the status of the service engagement:

• Before work begins: Full refund available if cancellation is requested within 24 hours of order placement.
• Work in progress: Partial refund may be available, prorated based on the percentage of work completed at the time of cancellation.
• Completed services: No refund is available for services that have been fully delivered and accepted.

Approved refunds will be processed through the original payment method via Stripe. Please allow 5-10 business days for the refund to appear on your statement.

5.3 Cancellation by Company

We reserve the right to cancel an order at our discretion, including but not limited to cases of suspected fraud, inability to deliver the requested service, or violation of these Terms. In such cases, a full refund will be issued.

6. Intellectual Property

6.1 Platform Content

The Service and its original content, features, and functionality (including but not limited to text, graphics, logos, icons, images, and software) are owned by Bliss Premium LLC and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

6.2 Service Deliverables

Unless otherwise agreed upon in a separate written agreement, upon full payment for a service engagement, the client shall receive a non-exclusive, perpetual license to use the deliverables produced as part of that engagement for the client's internal business purposes. The Company retains ownership of any pre-existing intellectual property, tools, frameworks, and methodologies used in delivering the services.

6.3 Restrictions

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Service, except as incidental to normal use of the Service.

7. User Conduct

You agree not to use the Service to:

• Violate any applicable federal, state, local, or international law or regulation
• Engage in any fraudulent or deceptive activity
• Impersonate or attempt to impersonate the Company, an employee, another user, or any other person
• Interfere with, disrupt, or create an undue burden on the Service or its infrastructure
• Attempt to gain unauthorized access to any part of the Service, other accounts, or computer systems
• Use any automated system, including bots, scrapers, or spiders, to access the Service
• Introduce viruses, trojans, worms, or other malicious or technologically harmful material

8. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL BLISS PREMIUM LLC, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your access to or use of, or inability to access or use, the Service
• Any conduct or content of any third party on the Service
• Any content obtained from the Service
• Unauthorized access, use, or alteration of your transmissions or content

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE EXCEED THE AMOUNT YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

We do not warrant that (a) the Service will function uninterrupted, securely, or be available at any particular time or location; (b) any errors or defects will be corrected; (c) the Service is free of viruses or other harmful components; or (d) the results of using the Service will meet your requirements.

10. Indemnification

You agree to indemnify, defend, and hold harmless Bliss Premium LLC and its officers, directors, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Service.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall first be resolved through good-faith negotiation between the parties. If the dispute cannot be resolved through negotiation within thirty (30) days, either party may submit the dispute to binding arbitration in Los Angeles County, California, in accordance with the rules of the American Arbitration Association.

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

12. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

13. Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of Bliss Premium LLC.

14. Entire Agreement

These Terms, together with the Privacy Policy and any other legal notices or agreements published by us on the Service, constitute the entire agreement between you and Bliss Premium LLC concerning the Service and supersede all prior and contemporaneous understandings, agreements, representations, and warranties.

15. Contact Us

If you have any questions about these Terms of Service, please contact us: