Privacy Policy

1. Introduction

Bliss Premium LLC ("Company," "we," "us," or "our"), EIN 39-3523190, operates the PayGo platform (the "Service"), a payment platform for IT consulting and technology services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Service.

Our principal place of business is located at 15515 San Fernando Mission Blvd, Ste A8, Mission Hills, CA 91345. By accessing or using the Service, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

We collect information that you provide directly to us, information collected automatically, and information from third-party payment processing.

2.1 Account Information

When you create an account or place an order through PayGo, we may collect the following personal information:

• Full name
• Email address
• Phone number
• Company or organization name
• Billing address
• Account credentials (password stored in hashed form)

2.2 Payment Information

We use Stripe as our third-party payment processor. When you make a payment through PayGo, your payment card details (card number, expiration date, CVV) are collected and processed directly by Stripe. We do not store your full credit card number on our servers. We may receive and store limited payment information from Stripe, such as the last four digits of your card number, the card brand, and the expiration date, for order confirmation and customer support purposes.

2.3 Usage Data

We automatically collect certain information when you access or use the Service, including:

• IP address
• Browser type and version
• Operating system
• Referring URLs and exit pages
• Pages viewed and links clicked
• Date and time of visits
• Device identifiers

3. How We Use Your Information

We use the information we collect for the following purposes:

• To create and manage your account
• To process transactions and send related information, including purchase confirmations and invoices
• To provide, maintain, and improve the Service
• To communicate with you about orders, services, and promotional offers (with your consent)
• To respond to your comments, questions, and customer service requests
• To monitor and analyze usage trends and preferences
• To detect, prevent, and address fraud, security issues, and technical problems
• To comply with legal obligations

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following circumstances:

4.1 Payment Processing

We share necessary transaction data with Stripe, our payment processor, to facilitate payments. Stripe's use of your personal information is governed by their privacy policy, available at https://stripe.com/privacy.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order, subpoena, or government agency request).

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

4.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of the Service. Cookies are small data files stored on your device.

We use the following types of cookies:

• Essential Cookies: Necessary for the Service to function properly, including session management and authentication.
• Functional Cookies: Enable personalized features such as remembering your preferences and settings (e.g., dark mode).
• Analytics Cookies: Help us understand how visitors interact with the Service by collecting and reporting information anonymously.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of the Service may not function properly.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using TLS/SSL
• Secure hashing of account passwords
• Regular security assessments and updates
• Access controls limiting employee access to personal data
• PCI-compliant payment processing through Stripe

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. We will also retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we will securely delete or anonymize it.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Correction: You may request that we correct any inaccurate or incomplete personal information.
• Right to Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
• Right to Opt-Out: You may opt out of receiving promotional communications from us by following the unsubscribe link in our emails or contacting us directly.
• Right to Data Portability: You may request a copy of your data in a structured, commonly used, and machine-readable format.

California Residents: Under the California Consumer Privacy Act (CCPA), California residents have additional rights, including the right to know what personal information is collected, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information.

To exercise any of these rights, please contact us using the information provided below.

9. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. Third-Party Links

The Service may contain links to third-party websites or services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: